Professional Services

At PTP we pride ourselves on having some of the brightest engineers in the industry across voice, data, contact center, and network sectors. Our team excels at providing valuable insight into complex business challenges, offering both technical expertise and creative solutions. We specialize in designing high-availability networks, disaster recovery plans, and customer experience architecture that empower organizations to remain resilient and adaptable.

• Business Process & Engineering Design: We approach business challenges holistically, integrating business process analysis with engineering design to create customized solutions that align with your business objectives.
• Disaster Recovery & High Availability Networks: We design robust, scalable networks and disaster recovery plans to ensure business continuity in the face of disruption. Our solutions guarantee that critical systems are always available, no matter the circumstances.
• Customer Experience Design & Architecture: Our customer experience architects design tailored solutions that elevate interactions across every touchpoint, ensuring exceptional service and a seamless experience for both customers and employees.
• Discovery Workshops & Deep Analysis: We conduct comprehensive discovery workshops to understand your existing inventory, business requirements, and challenges. Our team analyzes the insights gathered to develop a strategic, actionable plan that addresses your needs and drives business outcomes.
• Strategic Implementation Plans: After conducting in-depth analysis, we provide a roadmap for implementation that ensures solutions are executed effectively and efficiently, minimizing risk and maximizing value.